Contact
Need help with TranscribeX.ai?
TranscribeX.ai is an AI-powered audio transcription and analysis SaaS platform.
If you have questions about your account, subscription, payment, refund, file processing, technical issues, privacy request, or data deletion request, please contact us.
Support Email
Billing and Refunds
Business Inquiries
contact@transcribex.ai
Common Support Topics
- Account login issues
- Subscription and billing questions
- PayPal, Stripe, Paddle, Lemon Squeezy, or other payment issues
- Refund requests
- File upload or transcription errors
- Export issues
- Privacy or data deletion requests
- Bug reports and product feedback
Response Time
We usually respond within 1–3 business days.
Refund Requests
For refund requests, please include:
- Your account email
- Payment date
- Transaction ID or order ID, if available
- Reason for the refund request
Data Requests
For privacy, GDPR, or data deletion requests, please contact:
Please use the subject line:
Data Request - TranscribeX.ai